Need to Return a product?

To return a product at Nautical Discount.com, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our sales department at sales@nauticaldiscount.com, or by telephone. NO returns of any type will be accepted without an RMA.

To request an RMA:
By phone: 1-866-628-8448
Monday - Friday: 7 a.m. - 9 p.m. CT
Saturday: 9 a.m. - 5 p.m. CT
By e-mail: sales@nauticaldiscount.com

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem

In general, Nautical Discount.com accepts returns on merchandise from select manufacturers within 30 days. Product returns will not be accepted after 30 days from the date of purchase.

• ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Nautical Discount.com on returned items, and Nautical Discount.com will pay the shipping charges on the replacement or exchange item(s) going back.
• SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW:
  • Nautical Discount.com
    4841 Waycross Road
    Fort Myers, Florida
    33994

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at Nautical Discount.com discretion. Please be aware that specific manufacturers have more restrictive return policies.